I’d treat this as a conversation about what it costs the business if the site goes down or gets slow. Write down the busiest periods, the pages that need to stay available, and who handles an incident today. Then ask Kinsta to explain how its proposal covers each of those situations.
Read Kurt’s In-Depth Kinsta ReviewWhat Does the Uptime Guarantee Cover?
Kinsta advertises up to 99.99% uptime for Enterprise. Its standard agreement states 99.9% unless the order form specifies a higher percentage. Kinsta also says it does not currently offer a high-availability or load-balanced failover setup. Ask what applies to your quote. Kinsta’s Enterprise hosting details
What Would I Put in the Request?
Send your site count, current traffic, peak traffic, disk usage, and examples of what customers do at busy times. Ask who handles migration, how recovery works, and what happens if usage goes above the quote. Compare the written answers alongside the monthly cost.
When Is a Standard Plan Enough?
If the site fits a standard plan and you don’t need special contract terms or resources, compare that plan first. I’d pay for Enterprise when the proposal solves a specific requirement that the standard plan can’t meet. Kinsta’s service level agreement
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